Hope Valley elects a new mayor. Lucas and Elizabeth try to find the "little moments" in their relationship. Elizabeth offers to help Nathan with his horse after the hit-and-run, but it's newcomer, Mei, who connects with Newton.
School Inspector Augustus Landis is back in town and starts questioning Elizabeth's new accreditation to teach Angela. Lucas and Nathan decide to have a race, animal vs. machine.
Shop owner Alice Chapman (Alicia Witt) is nervous to meet her future in-laws at Christmas, especially because she is arriving ahead of her new fiancé, Will Mitchum (Scott Gibson). Alice's trip becomes more stressful when her luggage is lost and her phone is damaged, leaving her no way to find Will's family! As fate would have it, she meets her future brother-in-law, Matt Mitchum (Mark Wiebe), at baggage claim and is happy to get a ride home with him. As Alice meets Matt's doting family, mom Penny (Susan Hogan), dad Joe (Richard Fitzpatrick) and Grandpa Charles (Lawrence Dane), she falls in love with their festive holiday traditions and warm welcome to their home. And when unexpected romance comes calling as Christmas approaches, Alice must decide if her “Merry Mix-Up” will actually turn out to be her destiny.
Santa (Robert Wagner) and Mrs. Claus’s (Jill St. John) magical home, Northpole, has grown into a huge city powered by the magic of holiday happiness around the world. Yet the city is in trouble, as people everywhere are too busy to enjoy festive time together. One of these stressed-out souls is Chelsea (Tiffani Thiessen), a single mom who is trying to get noticed at her new reporting job while helping her ten-year-old son Kevin (Max Charles) adjust to a new school. When he starts talking about real elves and actual sleigh rides, she worries that his imagination has gotten out of control. With a little added help from Kevin’s charming teacher Ryan (Josh Hopkins), a mysterious elf, Clementine (Bailee Madison), and a gospel singer named Josephine (Candice Glover), Chelsea may learn that even chasing down the facts can lead to holiday magic.
Romance is in the air when the McMurrays prepare to host a Booker family wedding at the ranch! Everyone has a role to play in preparing for the big day.
Resort developer Madison Lane (Finnigan) is tasked with finding a location for a new ski resort. While she’s prepared to recommend the resort be placed in Mountain Park, her boss tells her to take a trip to Christmas, Colo., to consider the location and the incentive package they’re offering. On her way into town to meet with the mayor, Madison has a minor fender-bender with the town’s welcome sign. Town Sheriff Gage McBride (Mabius) gives Madison a ride into town so she can attend the meeting while the car is towed and repaired. Little does Madison know that the town is on a mission to convince Madison that Christmas is the best place for the new ski resort. While stranded, Madison grows to love the community and the spirit of Christmas that runs throughout. Is a resort really the right move for Christmas? Or would the town be better off keeping its charm and traditions intact? Starring Eric Mabius and Jennifer Finnigan.