Carrie Bishop (Lindy Booth) lives for her successful career as an event planner in New York City, but her life changes in an instant after a nasty car accident in a snowstorm. Carrie suffers head trauma and regains consciousness in Central Park with an older man, Henry (Derek McGrath), a spirit guide who's there to help her “pass over” to Heaven. But before Carrie can move on, she must fulfill one last task: help a widowed restaurant owner, Scott Walker, (Paul McGillion) who has recently considered suicide because his beloved restaurant/catering business is failing.
Away from the distraction of technology, Abby and Trace talk about their past and the future during a camping getaway; with some encouragement from Nell, Mick and Thomas try to work out their differences in person.