Elizabeth, Carson and Faith deal with an outbreak of chickenpox, resulting in Rosemary falling ill. When Gowen is sued, Bill must pull together Hope Valley's first jury.
Jenny McLean (Alison Sweeney) is a single mom working at a 911-call center, struggling to make ends meet and raise her two kids, Elsie (Charlotte Labadie) and Luke (Benjamin Stockham). Although still reeling from her divorce, Jenny can’t help but flirt when she gets emergency calls from Jeff (Greg Vaughan), a local firefighter she nicknames “Cowboy” for his handsome voice. But when she gets a call that Jeff has been hurt in a fire, she is determined to finally meet him face-to-face.