Busy career woman Elise MacReynolds (Sarah Lancaster) has no time or desire to take part in Christmas festivities. However, a few twists of fate land Elise in the middle of her worst nightmare: unemployed, newly single, and running her family's Christmas tree lot for the dreaded holiday season. As the de facto representative of her family's business, Elise must navigate a contentious relationship with the lot's new landlord, Gary Dixon (Colin Mochrie), who thinks the MacReynolds' lot is hurting his business and wants them gone...fast. But, things are looking a little brighter as the newly single Elise has a budding relationship with Darren (Eric Johnson), one of her customers.
Although she loves Christmas, Santa’s elf Christine (Summer Glau) wonders if there could be more to life than making toys in the North Pole. When Santa receives an emergency wish from a little boy in Los Angeles, he puts Christine on a special assignment, sending her to L.A. to give the VanCamp family—mom Sara (Eva La Rue), dad Scott (Dan Gauthier), and their two kids Ally (Izabela Vidovic) and Will (Mason Cook)—a holiday wake-up call. Will Christine fail her assignment and be sent back to the North Pole for good, or will the VanCamps come to their senses about the meaning of Christmas?
Jingle the Husky Pup is back in his latest holiday adventure, and this time he and his buddy Andrew have some new friends. A little girl named Sofia and her Husky Pup, Bell, have moved from sunny Palm City to Pineville just before Christmas. With their world turned upside down, this looks to them like it could be the worst Christmas ever, but with a little help from Jingle and his pal Andrew, Sofia and Bell will soon discover that Christmas isn’t about where you are, it’s about who you’re with.
Holly Ceroni (Elizabeth Berkley) is a single mother who has been destitute when it comes to luck and love. She buys a lottery ticket, kissing it for good luck before she tosses it in the glove compartment of her car, hoping this Christmas things will get better. That night, Holly’s car is stolen, adding to her streak of misfortune. The next morning Holly discovers her lotto numbers are in fact the million dollar winner, but the ticket is in her missing car.
Greta Kaine (Katrina Law) is always in search of juicy gossip. As a tabloid reporter at "Pulse! Gossip" in Los Angeles, it's her job to expose the rich and famous for the entertainment of the magazine's readers. So when word gets out that one of the late Senator Tannehill's two sons might be proposing marriage at the family's Big Bear compound during Christmas, Greta and her chief rival Wes (Tom Lenk) are challenged by their old-school editor to get the scoop. There's incentive to be the first, too-- the editorship of the magazine's new online incarnation.
Newly widowed Kathy (Kellie Martin) plans to skip out on decking the halls and trimming the tree this Christmas, trying to avoid anything that will bring back memories of her late husband. The only Christmas tradition she will observe is baking cookies for her friends, a passion since she was a child. When Kathy meets handsome Christmas tree shop owner Tim (Cameron Mathison), their undeniable chemistry - along with an ornament Tim gives her that symbolizes hope - helps Kathy open up to the joys of the season again. With the support of her best friend Jenna (Jewel Staite), and the budding relationship with Tim, Kathy begins to embrace the hopeful message of the ornament.
At 14, Pete Kidder (Zachary Gordon) is sick of being the middle child in his family, always overlooked by his mother and father (Pamela Parker and Rick Roberts). Unlike his brothers, jock Jake (Wesley Morgan) and bookworm Kenny, (Peter DaCunha), Pete hasn't yet developed a distinct personality that sets him apart and he often feels left out. With the kids' grumpy grandfather (Bruce Dern) unexpectedly in town for Christmas, the pressure is on to make the day as great as Grandpa remembers with his late wife, but the holiday is filled with disastrous moments.
Rebecca, Mrs. Claus (Tedde Moore) is worried that her exhausted, workaholic husband (Mairtin O’Carrigan) has lost his holiday spirit. She believes she can help him recapture his bliss and secretly heads to the one place she knows the spirit of Christmas must still exist: New York City, where she first fell in love with Nick.