After she is suddenly fired from her job, Krissy Kringle (Hilarie Burton) is in no mood for all the misdirected Santa mail she receives to her home on Candy Cane Lane. Even so, one package in particular stands out: Santa’s “Naughty or Nice” book, which he left behind when visiting a child. After Krissy realizes that the book is magical and will show her all the bad deeds of those around her, Krissy sets out to expose everyone she knows who has been naughty. Eventually, the naughty list hits too close to home, exposing a truth about her long-time boyfriend, Lance (Matt Dallas) and causing turmoil with one of her neighbors. With the help of her mother, Carol (Meredith Baxter) and father Walter Kringle (Michael Gross), Krissy discovers that the book’s powers also reveal the nice in people, not just the naughty.