Shop owner Alice Chapman (Alicia Witt) is nervous to meet her future in-laws at Christmas, especially because she is arriving ahead of her new fiancé, Will Mitchum (Scott Gibson). Alice's trip becomes more stressful when her luggage is lost and her phone is damaged, leaving her no way to find Will's family! As fate would have it, she meets her future brother-in-law, Matt Mitchum (Mark Wiebe), at baggage claim and is happy to get a ride home with him. As Alice meets Matt's doting family, mom Penny (Susan Hogan), dad Joe (Richard Fitzpatrick) and Grandpa Charles (Lawrence Dane), she falls in love with their festive holiday traditions and warm welcome to their home. And when unexpected romance comes calling as Christmas approaches, Alice must decide if her “Merry Mix-Up” will actually turn out to be her destiny.
Angela and Wayne Fox ( Jennifer Beals and Rick Roberts) could not be more self-absorbed, workaholic parents. Their young children Hannah and Toby long for intimacy and family life the way it used to be. How improbably perfect that one night – without warning – Santa Claus crash lands into their home. Santa has a bad case of amnesia, so with the fate of Christmas resting in their hands, the Foxes will have to put other lives ahead of their own for a change in order to restore Santa and Christmas, just in the “Nick” of time!
Single mother Ryan (Tricia Helfer) has just about given up on dating after her divorce, happily accepting her young son as the most important man in her life. That all changes when Ryan's brother Owen (JT Hodges), also feeling unlucky in love after a bad breakup, swaps his home in their small North Carolina town with New York City adman Sean (Mark Lutz). Ryan feels an instant spark with her new neighbor, but Sean, who signed up for the temporary home swap after a proposal gone wrong, is out of his comfort zone in his new rural surroundings.
In "Jingle All the Way," a spirited Husky puppy looking for a home at a Christmas tree farm instantly bonds with a young boy visiting with his parents. As the boy rides away, unable to keep him, the pup escapes and embarks on a snowy journey to find his friend again.
