Angela and Wayne Fox ( Jennifer Beals and Rick Roberts) could not be more self-absorbed, workaholic parents. Their young children Hannah and Toby long for intimacy and family life the way it used to be. How improbably perfect that one night – without warning – Santa Claus crash lands into their home. Santa has a bad case of amnesia, so with the fate of Christmas resting in their hands, the Foxes will have to put other lives ahead of their own for a change in order to restore Santa and Christmas, just in the “Nick” of time!
Single mother Ryan (Tricia Helfer) has just about given up on dating after her divorce, happily accepting her young son as the most important man in her life. That all changes when Ryan's brother Owen (JT Hodges), also feeling unlucky in love after a bad breakup, swaps his home in their small North Carolina town with New York City adman Sean (Mark Lutz). Ryan feels an instant spark with her new neighbor, but Sean, who signed up for the temporary home swap after a proposal gone wrong, is out of his comfort zone in his new rural surroundings.