Elizabeth and Nathan try to resolve their differences. Rosemary learns a secret about Lee’s past. Elizabeth feels betrayed by Lucas, but helps him get the oil company’s financial records from Gowen. Nathan goes undercover for a case. Fiona deals with bad news.
Elizabeth and Nathan's date night unexpectedly leads to an undercover operation at a glamorous party. Lucas and Edie grow closer over cards. Rosemary holds auditions for a play.
With the holiday season at hand, single mom Nicky Talbot is unemployed and struggling to afford a nice Christmas with her 8-year-old daughter. Hearing that Cartwright’s Department Store is hiring temporary holiday help, Nicky rushes in to apply, but is rejected by Senior VP Fiona Aldrich, who considers Nicky a threat to the relationship she hopes to have with Bill, a charming and handsome store manager. In a whimsical turn of events, Harry Osbourne, claiming to be a consultant from corporate headquarters, encourages Nicky to dress up and begin working as Cartwright’s store Santa Claus. With the magical help of Harry, Nicky keeps the job, but nobody knows Cartwright’s Santa Claus is a woman. Will she be able to keep her job if her secret gets out?
Elizabeth gets a surprise bouquet of flowers, which has the town wondering who left them. Rosemary and Lee organize Jesse & Clara's Bachelor & Bachelorette parties.
Elizabeth develops a new method of teaching. Nathan goes undercover. A familiar face returns to Hope Valley with an unlucky heiress in tow. Lucas and Lee face their differences.
Elizabeth has finished her manuscript. A visitor causes trouble for Nathan and Allie. Rosemary and Lee cut their trip short. Faith arrives back from medical school. Clara and Jesse haven't been getting along.
