Privacy Policy

CROWN MEDIA FAMILY NETWORKS

PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

GENERAL
Crown Media United States, LLC and/or its parent companies, subsidiaries, agents or affiliated companies (collectively, “Crown Media,” "we" or "us") owns, operates and/or provides this and other websites, applications, pages on social networks (e.g., Facebook, Twitter, Instagram) and other online or wireless services (each, a "Website" and collectively, the “Websites”). By accessing and/or using the Websites, you agree that both your access to and use of the Websites are governed by this Privacy Policy and the Terms of Use located at www.hallmarkchannel.com/crown-media-family-networks-terms-of-use (collectively, the “Privacy Policy”), as well as all applicable laws, rules and regulations and rules governing promotions.

INFORMATION WE COLLECT
We collect personally identifiable information (such as, your name, mailing address, e-mail address, telephone number, cable/satellite provider, birth date or gender), when it is voluntarily submitted by users in connection with newsletters, sweepstakes, contests, feedback, registrations, surveys, memberships, products or services. Please note that participation in some activities offered on our Websites may be limited without the submission of personally identifiable information of the user.

We collect aggregate information about your activities on our Websites (such as, pages at the Website which you access most frequently, what browser version you are using, what browser plug-ins you have installed, etc.). This allows us to improve our Websites based on current technology demographics so that we may provide you with the best online experience at the Websites. The only time we ever receive personal information from you is when you volunteer the information. The personal information we receive from a user-submitted entry for a specific sweepstakes, contest, registration, survey, product or service may be shared with that sweepstakes, contest, registration, survey, product or service's third-party promotional partners if the user has given us permission to do so. Users may elect not to participate by clicking the appropriate on-screen checkbox before submitting any information. Subscribers of our email newsletter can easily unsubscribe at any time by following the instructions located at the bottom of every one of our e-mail newsletters. Additionally, you may also unsubscribe by modifying their “Edit My Profile” link on the Websites (if a profile setting is available) after logging in.

COOKIES
A “cookie” is a small data file that is sent to your computer when you visit a website. Cookies are stored on your computer’s hard drive. Cookies allow the website to remember information that can enhance your visit. We use cookies to provide features such as auto-login and to determine when you have previously visited our Websites. Our cookies are not used to retrieve any information from your computer that was not sent to you by us. Our cookies do not contain any personally identifiable information about you. Most Internet browsers are set up to accept cookies, most browsers allow you the ability to reject cookies or prompt you when cookies are being used. However, if you choose to set your browser to reject cookies you may lose some functionality on our Websites, such as auto-login.

THIRD PARTIES
At times, we hire third party vendors to provide services such as creating our Websites, ads, promotions, contests and other marketing materials. These third parties may collect data from our Websites through cookies and the registration process. This data may be used to develop reports on how to make the Websites more interesting and useful. Occasionally, you may get cookies from our sponsors, vendors and/or advertisers and such cookies are not subject to this Privacy Policy. Please read the applicable privacy policy to determine how they will use any information they collect from you.

CHILDREN AND PRIVACY
When subscribing to our email newsletters or when entering information on our Websites in connection with an online sweepstakes, contest, survey, registration, product or service, we ask for users to state their age and/or birth date. We rely on our users to be truthful in responding to these questions. We do not knowingly collect personally identifiable information from children under the age of 13. We encourage users under the age of 18 not to submit personal information to us. The age of eligibility may be greater than 18 years of age when entering an online contest or sweepstakes as stated in the official rules of each such contest or sweepstakes.

COMMUNITY AND PUBLIC AREAS
Information posted to message boards and chat areas is available to the general public. Please use caution when posting any such information. Users under the age of 18 should be particularly careful not to provide any personally identifying information while using chat rooms or message boards. Users of chat areas and message boards must follow acceptable standards of behavior when posting messages online. We reserve the right to, but is not obligated to, refuse or delete any content that in our sole discretion is considered inappropriate.

LINKS TO OTHER SITES
Our Websites contain links to third party sites other than our own. Those sites may not follow the same privacy policy as us. Such links may be to advertisers, content providers or partners who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this Privacy Policy. We do not control the content that appears on these third party sites. The use of any information or materials that you may access at these third party sites is purely voluntary. You should not rely on their content without independent and thorough review of the accuracy, completeness, effectiveness, timeliness and correct sequencing. When you click a link to such third party sites from our Websites you should read the applicable privacy policy to determine how they will use any information they collect from you. These third party sites may also refer to specific commercial products, processes, or services by trade name, trademark, service mark, manufacturer or otherwise. Unless we have provided explicit authority, such references in no way indicate our endorsement, recommendation or preference.

GENERAL
This Privacy Policy shall operate to the fullest extent permitted by law. If any provision or part of this Privacy Policy is held unlawful, void or unenforceable it shall not affect the validity and enforceability of the remaining provisions of this Privacy Policy.

CONTACT US
From time to time we may revise this Privacy Policy. Therefore, to keep up to date with our current policy you should review it periodically. If you have any questions or wish to communicate with us, please contact us at:
viewers@crownmedia.com
(888) 390-7474

Updated: May 9, 2017